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Training - Class Descriptions
ProviderLink is offering online and onsite training classes for current
users of ProviderLink and any new employees that will be using
your ProviderLink account. A summary of our standard
classes is below. To see the upcoming schedule or to register
for a training event, click here.
| General ProviderLink Topics |
| Code |
Title |
Description |
Length
(approx) |
Cost* |
| CCA101 |
Covisint-ProviderLink Login Training |
This class will review the functions of the Covisint login and
is for facility and security administrators who have recently
re-registered their user name. You must have already re-registered
your user account to participate in this class. This class is free
of charge to those who have completed the re-registration process. |
60 min |
FREE |
| PL101 |
Introduction to ProviderLink |
This class will teach the value of ProviderLink, accessing the
application, creating patient records, adding patient documentation, sending messages and
reading messages. This class is for new users or users that need an overview of ProviderLink at your facility. A username and password must be created by a facility administrator if the user is new. |
60 min |
$50 |
| PL120 |
Introduction to Virtual Fax Services |
In this class, you will learn to use ProviderLink Virtual Fax Services to
receive incoming faxes, store them with patient records, and thus eliminate
losing them. Users who enroll
must be able to log in and navigate ProviderLink's Main Window and patient records. |
60 min |
$75 |
| PL201 |
Facility Administration Techniques |
PL201 teaches ProviderLink Facility Administrators and Super Users how to
configure and maintain their ProviderLink system. Topics include user
administration, creating and configuring work lists and mailboxes,
developing message templates, and building distribution lists.
Attendees must have a valid ProviderLink user name and password
(with Facility Administrator privileges for their facility)
and have basic ProviderLink knowledge. |
2 hours |
$150 |
| PL210 |
Automating Internal Workflows Using ProviderLink E-Forms Designer |
The ProviderLink E-Forms Designer is an easy to use design tool for
creating freely distributable electronic forms. You will learn how to
build and deploy forms using the E-Forms Designer taking advantage of
features like field type, field validation, section layout, and signature
areas. Attendees must have a valid ProviderLink user name and password
(with Facility Administrator privileges for their facility) and have
basic ProviderLink Facility Administrator and workflow knowledge. |
2 hours |
$150 |
*Cost is per person, except where otherwise
noted.
**Cost is per facility.
|
| Hospitals |
| Code |
Title |
Description |
Length
(approx) |
Cost* |
| HOS210 |
Introduction to Discharge Planning |
In this class, you will learn to complete forms necessary
for discharge planning, sending a referral to a single
provider, and broadcasting a referral to multiple providers.
Users must know how to login, create a patient record,
and navigate around the Main Window. |
60 min |
$75 |
| HOS220 |
Introduction to Utilization Review |
ProviderLink can improve your communications with payers to help
your hospital get paid for the services it provides. In this class, you will learn to quickly and easily add documents to patient records,
set up and complete review tasks, send reviews to payers and process
their responses, and manage your work lists.
|
60 min |
$75 |
| HOS230 |
Introduction to Patient Financial Services
|
This course covers handling communications with payers including claims attachments and denials in ProviderLink. Attendees must have a valid ProviderLink user name and password and have basic ProviderLink knowledge.
|
60 min
|
$75 |
*Cost is per person, except where otherwise noted.
**Cost is per facility.
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| Louisiana Providers |
| Code |
Title |
Description |
Length
(approx) |
Cost* |
| LA310 |
Processing PCF01s and PCF02s for Louisiana Medicaid |
For Louisiana providers, simplify and streamline your communications
with Medicaid by completing and sending your PCF01s and PCF02s online
through ProviderLink. This class will show you how to access and complete
the online forms, and send them to LA Medicaid. Users should be able
to log in and navigate ProviderLink's Main Window.
|
60 min |
$75 |
*Cost is per person, except where otherwise
noted.
**Cost is per facility.
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| Long Term Care |
| Code |
Title |
Description |
Length
(approx) |
Cost* |
| LTC210 |
Processing the NC Medicaid Nursing Home Tracking Form
|
In this class, you will learn to complete and submit the NC Nursing Home Tracking form to EDS and receive the PASARR number. Users
must know how to login, create a patient record, add
documentation, and navigate around the Main Window. |
45 min |
$45** |
*Cost is per person, except where otherwise
noted.
**Cost is per facility.
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| North Carolina Providers |
| Code |
Title |
Description |
Length
(approx) |
Cost* |
| NC320 |
Submitting NC Medicaid Credit Balance Reports |
Learn how to to complete DMAs Medicaid Credit Balance
form online or attach your own report and submit it to DMA
through ProviderLink thus saving time and postage. Users must know how to login, create
a patient record, and navigate around the Main Window. |
30 min |
$50 |
| NC325 |
Sending Medical Denial 213 through ProviderLink |
NC Dept. of Medical Assistance is accepting medical
213 denials through ProviderLink. When you receive
a 213 denial code, you may fax attach the clinical information,
RA report, and EOB and send them to DMA through ProviderLink.
DMA will review the information and submit the override
to EDS, if applicable, through ProviderLink. The process
is expedited by sending the documentation electronically
instead of through postal mail. Users must know how to
login, create a patient record, and navigate around the
Main Window. |
45 min |
$50 |
| NC340 |
Submitting the Provider Inquiry Form to EDS |
Learn how to fill out the Provider Inquiry form online and submit it to EDS through ProviderLink thus eliminating the necessity of completing the Resolution Inquiry form as well as saving postage. Users must know how to login, create a patient record, and navigate around the Main Window. |
60 min |
$50 |
*Cost is per person, except where otherwise
noted.
**Cost is per facility.
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