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Training - Overview

Even the best technology provides limited benefit if it's not being used fully and properly. Training is conducted with the goal of providing end users with tools to improve knowledge of ProviderLink features and further solidify workflow integration. While our implementation process emphasizes workflow integration and customized training, there are ongoing training needs that we can help you meet.
  • Web-Based Training (WBT)
    We offer Web-Based Training (WBT modules) for many standard workflows. This training method allows the student to learn at his or her own pace and repeat modules as needed. Submit a Support Request to gain access to these modules.

  • Instructor-Led Webinars
    For more specific workflows and processes, we conduct scheduled webinars. A webinar is a web broadcast which enables learners from different facilities to participate in a training event. The learner views the demonstration through a web site while listening to the instructor through a conference call. Click here to view the schedule of upcoming events.

  • Instructor-Led Classroom Training
    Some training topics are better suited for a classroom training environment. Each quarter, we offer several onsite classes. Click here to view the schedule of upcoming events. From time to time, we offer regional training events and invite several providers from that community. If your facility has a computer classroom and you would like to host a training event for your community, please submit a Support Request.

  • Customized Training
    In addition to the standard training offerings, we can customize a training program to meet an organization's specific needs. Facilities that have been online with ProviderLink for an extended time will often request additional training and consulting services to improve efficiency within their organization. For more information about a customized on site training program, please submit a Support Request.