The following facilities have recently joined the ProviderLink user community:

• Payor
  - Companion Property and Casualty Group in Columbia, SC
• Behavioral Providers
  - A New Beginnings in Greensboro, NC
  - A New Inspiration in Winston-Salem, NC
• Long Term Care/Assisted Living Facility
  - Summit Hills, LLC in Spartanburg, SC
  - Kingswood Nursing Center in Aberdeen, NC
  - Britthaven of Tarboro in Tarboro, NC
  - Elizabethtown Nursing Center in Elizabethtown, NC
  - Britthaven of Williamston in Williamston, NC
  - MeadowWood Nursing Center in Gastonia, NC
  - Libertywood Nursing Center in Thomasville, NC
• HME/DME
  - Care Solutions in Hendersonville, NC
• HHA
  - Amedisys Home Health in Burlington, NC
  - Amedisys Home Health in Fayetteville, NC
  - Amedisys Home Health in Chapel Hill, NC
  - Amedisys Home Health in Winston-Salem, NC
  - Amedisys Home Health in Lexington, NC
  - Amedisys Home Health in Gastonia, NC

• "Very informative, great group of presenters."
• "This was a great learning experience."
• "Very informative, excellent overview of products and services."
• " Thank you for the opportunity to learn new ways to utilize your program."

These are just a few things that attendees to Navigating Healthcare with ProviderLink had to say. Approximately 100 ProviderLink end users attended the Third Annual User Conference held in Chapel Hill, NC on November 5 – 6, 2008. This event was different from previous years in that it was longer and incorporated more hands-on training opportunities. Those who attended the pre-conference workshop on the 5th got to attend additional training sessions as well as a networking social.

Check out our photo gallery to see some of the highlights from the event. Thank you to all who attended the conference, making it the most successful one yet!

New enhancements
• Are you aware of ProviderLink’s most recent enhancements and how these features can greatly increase your efficiency and productivity?
  - Shared Fax Contacts
  - Upgraded Virtual Printer
  - The New Covisint Portal

Workflow changes
• Have you made changes to your workflows since your original implementation?
• Are you using ProviderLink as much as you could be for internal as well as external communications?

System maintenance
• Did you know that by updating your distribution lists, you can reduce your fax page volumes as well as ensure your messages are arriving at their destination?
• Do you know how to change incorrect fax numbers or inactivate fax contacts?
• Do you inactivate users when they leave your company?
• Do you empty your Trash folder on a regular basis?